Incorrect! Even if the caller has confirmed certain information, it is not advisable to provide information over the phone if you did not place the phone call. It is better to ascertain the nature of the call and then call RCB Bank at a trusted phone number.

Incorrect. RCB Bank will never request this information from you, even if you call us. When you call RCB Bank, we may ask for some verification information to confirm your identity, but we will never ask for your online banking password, device authentication codes, debit card number, PIN or full account numbers.

Incorrect! Do not provide any information over the phone if you did initiate the phone call. Even if you did initiate the call, we may ask for some verification information to confirm your identity, but we will never ask for your online banking password, device authentication codes, debit card number, PIN or full account numbers

Correct! RCB Bank will never request information such as online banking password, device authentication code, debit card number, PIN, or full account numbers.
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Question 2

It is always okay to click on a link or open an attachment from someone you know without fear of any malicious intent.

Incorrect! It is possible that links and attachments contains malicious content, even if it comes from someone you know.

Correct! Exercise caution before clicking any links or opening attachments, regardless of their source.
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